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Marketing for HVAC & heat pump contractors

HVAC marketing run by people who also sell heat pumps for a living

Our owner is the Sales & Marketing Manager for Superior CO-OP HVAC and Adirondack Heat Pumps. We know what a January no-heat call is worth, why a maintenance agreement matters in April, and how a homeowner really shops for a heat pump. Here is what that knowledge does for your company.

Free 2-minute Online Presence Check: ChatGPT, Perplexity & Gemini + your Google Maps rank, site speed and a ranked fix list. On screen and by PDF. No obligation.
What your customers see

Your customers ask AI who to call. We make your business the name it gives.

An illustration of the goal: verified business details, steady reviews and pages AI can read, checked every month on ChatGPT, Gemini, Perplexity and Google’s AI answers.

Check your AI visibility — free →

What hvac & heat pump contractors get from Media Pillars

HVAC marketing from Media Pillars is a monthly program that makes an HVAC or heat pump contractor the company Google Maps, Google's AI Overviews and AI Mode and ChatGPT name for furnace repair, AC installation and heat pump searches in its service towns, then answers every call, text and web chat 24/7 so the emergency call at 9 PM becomes a booked job instead of a voicemail. It runs on your existing website, Google Business Profile and dispatch software, is priced publicly from $197 per month, and is measured in Google Analytics, Search Console and your own call log.

Built for

  • Residential HVAC companies with 2–40 techs
  • Heat pump and mini-split dealers (Mitsubishi, Daikin, Fujitsu, Bosch)
  • Oil and propane dealers adding HVAC service
  • Duct cleaning, IAQ and geothermal specialists

Local across Upstate New York, Vermont and the Catskills. Remote for HVAC companies anywhere in the United States.

Sound familiar?

We hear the same four things from HVAC companies in every first call. Each one has a specific fix below.

The phone rings at 9 PM and nobody answers

A no-heat call in January goes to the next company on the list within 90 seconds. Every unanswered call in season is a job you already paid to attract.

Feast in January, famine in April

Peak season is chaos and shoulder season is quiet. Nobody has time to market in February and nobody remembers to in May.

Homeowners ask ChatGPT, not the Yellow Pages

“Best heat pump installer near me” now gets one answer, not ten links. If the AI can't verify you, it names the competitor it can.

Rebates, NYS Clean Heat and cold-climate questions

Buyers show up half-educated by YouTube. If your site doesn't answer the cost, rebate and “does it work at -10°” questions, they call someone who does.

What happens when a homeowner calls at 9:12 PM

Ring, no answer, text-back in under a minute, AI receptionist books the diagnostic into your calendar, tech gets the address. That is the standard we publish for every managed line.

How it starts

  1. Free check, then the HVAC audit

    Run the free Online Presence Check for your score on ChatGPT, Perplexity, Gemini and Google Maps. Then a $497 audit covers every town you dispatch to, your Business Profile categories (HVAC contractor, heating contractor, air conditioning repair, heat pump supplier) and your site speed.

  2. Front office on, pages live

    Missed-call text-back and the AI receptionist connect to your existing number. Furnace repair, AC installation, heat pump and maintenance-agreement pages go live, one town at a time.

  3. Compound every season

    New reviews after every job, seasonal campaigns (tune-ups in September, AC in April, rebates when they change), monthly AI re-checks and GA4 reporting you can read in five minutes.

Everything we do for HVAC companies

Every service below is a published, month-to-month plan or a flat, quoted price. Pick one piece or the whole system.

24/7 AI receptionist trained on HVAC

Knows the difference between a no-heat emergency and a thermostat question, quotes your diagnostic fee, books into Housecall Pro, Kickserv or ServiceTitan, and escalates true emergencies to your on-call tech.

Missed-call text-back

Every missed call gets a text in under 60 seconds while the customer is still holding the phone. The single highest-return fix in the trade.

HVAC SEO and AI search optimization

Service pages per system type, town pages per dispatch area, HVACBusiness and Service schema, and monthly re-checks of what ChatGPT, Perplexity and Gemini say when someone asks for a heat pump installer in your county.

HVAC website that pre-educates buyers

Heat pump cost and rebate pages, a savings calculator, financing, brand pages (Mitsubishi, Daikin, Carrier) and a conversion path from “my furnace died” to “I want a heat pump quote.”

Reviews after every job

Automatic review requests when the work order closes, responses in your voice, and review language that mentions the service and the town so Google and AI connect you to both.

Seasonal email and text campaigns

Maintenance-agreement renewals, tune-up reminders, rebate deadline alerts and shoulder-season offers sent to the customer list you already have.

Customer Wake-Up Campaign

One text campaign to past customers who never bought maintenance. Five booked appointments or the $497 is refunded.

GA4, Search Console and call reporting

Which towns and services produced calls, what the AI assistants said this month, and what changes next. Same reports we run for the Superior CO-OP sales team.

What to expect, and when

We do not guarantee a #1 ranking; nobody honest can. We do publish what changes, in what order, and we measure it in Google Analytics, Search Console, your Business Profile and monthly AI re-checks. If an AI Visibility score has not moved in 90 days, the next month is free.

  1. First 30 days

    Every call answered or texted back. Business Profile categories, services and photos corrected. Speed fixes. Baseline AI visibility score recorded.

  2. By day 90

    First service and town pages ranking; review count climbing every week; first ChatGPT or Perplexity mentions in your primary town; the Maps pin moving up for “furnace repair” and “heat pump installer” searches.

  3. Six months and beyond

    Shoulder-season calendar fed by campaigns, not weather. Growing share of AI recommendations across your county. GA4 shows which pages book, and we double down on those.

Case study: Superior CO-OP HVAC and Adirondack Heat Pumps

Two Mitsubishi Diamond Elite contractors, one owner, two brands, one marketing system — run by the same person who runs Media Pillars.

86 seconds, no sound needed: the website, savings calculator, 24/7 booking line, sales rep toolkit and review requests we built for Superior CO-OP HVAC, running as one system. Chapter-by-chapter walkthrough →

The situation

Superior CO-OP HVAC serves the Glens Falls region and the southern Adirondacks; Adirondack Heat Pumps, its sister brand, covers Ticonderoga, the Champlain Valley and western Vermont. Both are Mitsubishi Electric Diamond Elite contractors selling cold-climate heat pumps against oil and propane, with a sales team, seasonal demand and NYS Clean Heat rebates that change every year. Frank Davis, Media Pillars' owner, is their Sales & Marketing Manager, so the marketing is not a client engagement — it is the same system we sell, run in-house every day.

What was built

Websites for both brands built around the questions homeowners actually ask — heat pump cost, rebates, cold-climate performance, oil-to-heat-pump comparisons — with a savings calculator and AI chat that hand leads to the office with full context. Furnace, boiler, AC and water heater pages relaunched in a structure that guides buyers toward heat pumps. Town pages for every market from Queensbury to Ticonderoga. Google Business Profiles for each location, review requests after every install and service call, seasonal text and email campaigns to past customers, and an AI-friendly site structure (schema, llms.txt, clean robots.txt) so Google AI Overviews and ChatGPT can verify both companies.

What is measured

Google Analytics 4 and Search Console for both domains, call and chat lead counts by source, and a monthly AI visibility re-check for "heat pump installer" questions across their towns. Client revenue is not published; the case studies describe the work, and you can call either company's main line to hear the front office answer.

Superior CO-OP HVACMitsubishi Diamond Elite · Glens Falls regionAdirondack Heat PumpsMitsubishi Diamond Elite · Ticonderoga & Vermont

Same system, for your company →

For clients: the footer credit

Every site we build carries one line in the footer linking back to the industry page that matches the business. It tells Google and AI assistants who built the site and which trade it serves, which helps both the client's page and this one. Paste this into your site footer, changing the industry link to match your trade:

<p class="mp-credit-line">Website &amp; marketing by <a href="https://www.mediapillars.com/industries/hvac-marketing/" rel="noopener">Media Pillars</a></p>

Other industries: swap hvac-marketing for plumber-marketing, electrician-marketing, contractor-marketing, tree-service-landscaping-marketing, law-firm-marketing, restaurant-marketing, retail-ecommerce-marketing, moving-company-marketing, insurance-agency-marketing, auto-dealer-repair-marketing or nonprofit-venue-marketing.

Where we work with HVAC companies

Local: Upstate New York, Vermont and the Catskills

Headquartered in Granville, NY with a HUBZone office in Cairo, NY. In-person walkthroughs and site visits across the Capital Region, Adirondacks, Lake George, Saratoga, the Catskills, Hudson Valley and western Vermont, including Glens Falls, Queensbury, Saratoga Springs, Albany, Troy, Schenectady, Lake George, Ticonderoga, Plattsburgh, Kingston, Hudson, Catskill, Windham, Rutland, Bennington and Middlebury.

See every town we serve →

Remote: hvac & heat pump contractors nationwide

Onboarding, reporting and support run over video, phone and shared accounts you own. Clients in Pennsylvania, Maryland, Massachusetts and the Southeast run on the same programs as our neighbors in Glens Falls. Veteran-owned; 25% discount for veteran-owned and military-affiliated businesses.

Military discount details →

FAQ · 7 straight answers

Questions HVAC companies ask us

Plain answers from the owner, not a sales script. Type a word to jump straight to yours.

How is Media Pillars different from other HVAC marketing agencies?

Our owner runs sales and marketing for a Mitsubishi Diamond Elite heat pump dealer and an HVAC co-op in the Adirondacks, so the strategy comes from someone who sees the call board, the close rate and the rebate paperwork every week. Prices are published, plans are month to month, you own every asset, and fourteen written guarantees carry remedies.

Does the AI receptionist actually work for HVAC emergencies?

Yes. It is trained on your services, your diagnostic fee and your after-hours policy. A no-heat or no-cool call is identified as an emergency, booked into the first available slot in your dispatch calendar and, if you want, escalated by call or text to your on-call tech. Every call is also transcribed so you can audit it.

Will this work with Housecall Pro, ServiceTitan or Kickserv?

Yes. Bookings, leads and review requests connect to the field-service software you already run. There is no migration.

How do we get ChatGPT and Google's AI to recommend our HVAC company?

AI assistants recommend businesses they can verify: a complete Google Business Profile with the right categories, consistent name-address-phone across directories, recent reviews that mention the service and town, and website pages with structured data that answer real questions. We build all of that and re-check the assistants monthly. There is no way to buy the mention.

What does HVAC marketing cost with Media Pillars?

Front-office plans start at $197/mo (Never Miss a Lead) and $397/mo (Front Office AI, includes the receptionist). Get Found Everywhere at $897/mo adds the AI Visibility Foundation SEO program; Market Leader at $1,297/mo adds Growth. Standalone SEO/AI programs run $597–$1,497/mo. Websites are flat, from $997. Every price is published and there are no contracts.

Can you help us sell more heat pumps, not just repairs?

That is our specialty. Rebate and NYS Clean Heat pages, a savings calculator, brand pages, financing and a follow-up sequence that nurtures the furnace-repair customer toward a replacement quote. It is exactly what we run for Superior CO-OP HVAC and Adirondack Heat Pumps.

Do you only work with HVAC companies in New York?

No. We are headquartered in Granville, NY and serve the Capital Region, Adirondacks, Catskills and Vermont in person, and HVAC companies anywhere in the United States remotely. Everything, including onboarding, runs over video, phone and shared accounts you own.

Still have a question?

Ask the same AI we install for clients. It answers in seconds, day or night, and can book your walkthrough. Prefer a person? Frank picks up.

Free Online Presence Check

See how HVAC companies like you show up before you spend a dollar

Thirty seconds on ChatGPT, Perplexity and Gemini, plus your Google Maps rank and site speed. If the score is good, we will tell you. If it is not, you will know exactly what to fix first.

Or talk to the AI and it will book your 15-minute walkthrough with Frank

Backed by the Media Pillars Standard

Fourteen written guarantees, each with the remedy attached. Published because a promise you cannot check is not a promise.

  • Calls answered 24/7 · 60-second text-back
  • One-hour support response
  • You own your domain, site and data
  • No contracts · 30 days’ notice
  • Every price published
  • 90+ mobile PageSpeed on new sites
  • Honest reviews, never gated
  • Owner-level access to your own accounts
  • A named human with a direct cell
  • Money-back results guarantees
  • 5-day exit, no fee
Get a quote

A straight answer and a price in writing, today

Tell us what is going wrong — missed calls, a site nobody finds, no reviews — and we reply with what we would do and what it costs. Same business day, no sales deck.

  • Every price is published; the quote matches a plan to you
  • Month to month, no contracts, setup waived when you start within 7 days
  • A real person replies: Frank, (518) 588-4012

Prefer to talk? Call or text (518) 777-2263 — answered 24/7.

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