NYS-Certified Veteran-Owned • Since 2015

Websites That Get You Found. AI That Never Misses a Customer.

Media Pillars builds your online presence and runs your front office for local businesses across Upstate NY, Vermont & the Catskills — every call answered, every lead texted back in seconds, every review handled — 24 hours a day. We build it, run it, and watch it for you.

● Live demo  —  Tap the blue chat bubble in the corner, or call or text (518) 777-2263 and watch our AI answer and book on the spot.

10+
YEARS IN BUSINESS

35+
LOCAL BUSINESSES SERVED

24/7
EVERY CALL ANSWERED

4.9★
44+ VERIFIED REVIEWS

Your Front Office, Handled For You

Four things every local business needs — delivered as done-for-you Media Pillars services, running around the clock on our platform.

24/7 AI Receptionist

Calls answered nights, weekends, and overflow — and every missed call gets a text back in seconds, before they dial your competitor.

Learn more →  |  Ask our AI

Booking & Follow-Up

Callers and web chats land straight on your calendar with confirmations and reminders sent automatically — so they actually show up.

Learn more →  |  Ask our AI

Reviews on Autopilot

Every happy customer gets a review request, every review gets a response — your 5-star reputation grows while you work.

Learn more →  |  Ask our AI

Found on Google & AI

Smart site structure, steady reviews, and clean local data — so Google and AI tools like ChatGPT recommend you first.

Learn more →  |  Ask our AI

No contracts. Month to month. Built, run, and monitored by us.

Built for the Businesses That Keep This Region Running

HVAC contractors, plumbers, law firms, restaurants, movers, retailers — we run the front office for the trades and local businesses of Upstate New York, Vermont, and the Catskills.

HVAC & Heat PumpsPlumbersElectriciansContractors & TradesTree & LandscapeLaw FirmsRestaurants & PubsRetail & E-CommerceMovers & StorageInsurance AgenciesAuto Sales & ServiceNonprofits & More

Different trades, same problem — missed calls and a website nobody finds. We fix both.

From First Chat to Fully Live in 7 Days

Zero work on your end. Here’s the whole process.

1

Try It Right Now

Tap the blue chat bubble or call (518) 777-2263. The AI you talk to is the same one that will answer for your business.

2

We Build Yours

15-minute call, then we train the AI on your services, hours, and service area — wired to your phone and calendar, tested by us.

3

Jobs Book Themselves

Calls answered, texts sent, appointments landing on your calendar — you see it all in one simple app while we monitor and tune it.

25 seconds — what we do

The Agency Behind the AI

The AI is the front door — behind it stands a full digital agency that has built and managed websites for local businesses for over a decade. Custom WordPress website design, SEO & AI search optimization backed by real Google Analytics and Search Console data, Google Workspace setup, and straight-answer consulting with no long-term contracts.

Media Pillars LLC is a NYS-certified Service-Disabled Veteran-Owned Business serving Upstate New York, Vermont, and the Catskills — and when you call, you work directly with Frank.

Frank Davis, owner of Media Pillars in Granville NY

Frank Davis
Founder & Owner — the person who answers when you call

Meet Media Pillars →   Schedule a Strategy Call →

Trusted by 35+ Local Businesses

4.9 stars across 44+ verified Google & Yelp reviews — the same review engine we run for our clients.

We are very fortunate to work with these amazing clients — a few of the 35+ local businesses we serve:

Simple Plans. No Contracts.

Every plan is month to month with 30 days’ notice — you stay because it works. Most owners start with one of these three:

Never Miss a Lead

Every call and message captured

$197/mo

$297 one-time setup • month to month

  • Missed-call text-back on your existing number
  • Website chat that captures & responds to leads
  • One simple app for every conversation

See everything included →

Most Popular

Front Office AI

For trades & service businesses

$397/mo

$497 one-time setup • month to month

  • Everything in Starter
  • 24/7 AI receptionist — answers, books & texts
  • Automated follow-up, confirmations & reminders

See everything included →

Get Found Everywhere

Own your local market

$697/mo

$797 one-time setup • month to month

  • Everything in Front Office AI
  • Reviews on autopilot — requests & responses
  • Local SEO & AI search optimization

See everything included →

Need more? Market Leader — $1,297/mo for businesses that want to own their market • Websites from $2,997 flat, quoted in writing • Customer Wake-Up Campaign — $497 one-time, 5 booked appointments guaranteed or it’s free.

Local, Veteran-Owned & Actually Here

Media Pillars serves local businesses across Upstate New York, Vermont & the Catskills — including Granville, Glens Falls, Queensbury, Lake George, Hudson Falls, Fort Edward, Whitehall, Saratoga Springs, Albany, Rutland VT, and Manchester VT.

Based in Granville, NY since 2015 — when you call, you talk to the owner, not a call center.

Questions Owners Ask Us

It introduces itself as your assistant and speaks naturally. Callers get what they actually want — an answer and an appointment instead of a voicemail. Try it yourself: tap the chat bubble or call (518) 777-2263.
No. Your number keeps working exactly as it does now — we add the intelligence behind it. Everything shows up in one simple app on your phone.
Plans start at $197/month, and most trades and service businesses pick Front Office AI at $397/month — one saved job a month typically pays for it. See the full breakdown on our plans & pricing page.
No contracts. Every plan is month to month with 30 days’ notice. You stay because it works, not because a contract makes you.
Absolutely — custom WordPress website design, hosting, and care plans have been our core work for over a decade, and every site we build now ships with lead capture, chat, and booking built in.
When someone asks ChatGPT or Google for “the best HVAC company near me,” those tools favor businesses with consistent information, steady reviews, and well-structured websites. We build all three so you’re the answer they give.
We’re based in Granville, NY and work with local businesses across Upstate New York, Vermont, and the Catskills — Glens Falls, Queensbury, Lake George, Saratoga Springs, Hudson Falls, Fort Edward, Whitehall, Albany, Rutland, Manchester, and everywhere in between. Most of what we do is remote-friendly, so distance never gets in the way.
Frank — the owner. No account managers and no offshore help desk. You get his direct line, and the same team that builds your system watches it every day.

See It Working Right Now

Don’t take our word for it — the AI on this page is the exact system we’ll run for your business. Chat with it, call it, or text it, and it’ll book your 15-minute walkthrough before you’re done.

Prefer a human first? Call Frank directly at (518) 588-4012 or schedule a strategy call.