Is ChatGPT recommending your business — or your competitor?
Customers now ask AI assistants who to call. One business gets named. Run the free AI Visibility Check to see whether it's you — then let Media Pillars make you the answer, with AI search optimization, local SEO, an AI receptionist that books the job, and reviews that keep coming. Veteran-owned, serving Upstate New York, Vermont and businesses nationwide since 2015.
Thirty seconds to find out who the AI is sending your customers to
This isn't a keyword tool. It asks ChatGPT, Perplexity and Gemini the questions your customers actually type — "best plumber in Queensbury", "who should I call for a heat pump in Rutland" — and reads the answers for your name.
Enter your business and town
Name, industry, city and state. Your website if you have one.
Three assistants get asked
Real questions, live, at that moment. Every answer is checked for your business name and for competitors.
Score, competitors, fix
Your score out of 100 on screen, a PDF in your inbox, and the program that closes the gap.
Five moments where a customer is won or lost. We handle each one.
Most marketing fixes one moment and ignores the rest. A found website with an unanswered phone is a leak. An answered phone with no reviews is a leak. This is the whole path.
AskThey ask Google or ChatGPT
AI search optimization and local SEO make you the business that gets named.
WebsiteThey land on your site
A fast site that explains, proves and offers one clear next step.
CallThey call or text
Answered on the first ring, or texted back in seconds.
BookThey get a time
Real openings on your calendar, confirmed and reminded.
ReviewThey tell others
A review request after every job; a reply to every review.
Everything we run for local businesses
Eighteen services, each with its own page, plan and price. Start with one; add the rest when it makes sense.
Front Office & AI
24/7 AI Receptionist
A voice assistant trained on your hours, services and pricing that answers, qualifies and books while you're on a job.
DetailsMissed-Call Text-Back
An automatic text goes out seconds after any unanswered call, so the lead talks to you instead of the next listing.
DetailsAppointment Booking
Callers, texters and web visitors pick a real opening, get confirmed, and get reminded — without anyone touching a schedule.
DetailsCRM & Lead Management
A pipeline built for a small team — leads arrive tagged, follow-ups fire on schedule, and nothing sits forgotten.
DetailsThe Media Pillars App
The mobile app that comes free with every plan — your inbox, calendar, pipeline and reviews together.
DetailsGet Found in AI & Google
AI Search Optimization & Local SEO
Be the business ChatGPT, Perplexity and Gemini name when someone asks for a recommendation — and rank in the map pack and organic results too. Start with the free AI Visibility Check.
DetailsReviews & Reputation
Automatic review requests after every job, thoughtful responses to every review, and monitoring across platforms.
DetailsSocial Media & Content
Monthly or weekly posts, newsletters and articles produced for you and scheduled across your channels.
DetailsAnalytics & Reporting
GA4, Search Console and call tracking configured correctly, with a monthly report a busy owner can read in five minutes.
DetailsWebsites & Stores
Website Design & Care
Flat-rate custom WordPress sites, quoted in writing, with lead capture built in and a care plan that keeps them fast and secure.
DetailsE-Commerce Development
WooCommerce stores with clean product structure, payments, shipping rules and marketplace feeds, plus monthly Store Care.
DetailsWebsite Rescue & Redesign
Malware cleanup, hosting migration, lost-access recovery and redesigns for sites the last developer walked away from.
DetailsSpeed Optimization
Core Web Vitals fixes, caching, image work and hosting tuning for a flat fee, backed by a money-back promise.
DetailsGrowth & Support
Email & SMS Marketing
Seasonal reminders, promotions and automated follow-up by text and email, sent from your list without you writing a word.
DetailsDatabase Reactivation
A one-time text-and-email campaign to your past customers that guarantees five booked appointments or costs nothing.
DetailsSales Funnels & Landing Pages
Single-purpose pages and multi-step funnels with follow-up automation, built for ads and offers.
DetailsConsulting & Strategy
Strategy sessions, full audits and monthly advisory from an owner who also manages a sales team in the trades.
DetailsGoogle Workspace
Branded email on your domain, calendars, Drive and security policies configured properly, with monthly user management.
DetailsWe work inside the tools you already use
If your business runs on one of these, there is no migration and no learning curve. We build, connect and manage in place.
- WordPress
- WooCommerce
- HighLevel
- Google Workspace
- Google Analytics 4
- Search Console
- Google Business Profile
- Cloudflare
- WP Rocket
- Rank Math
- Housecall Pro
- Kickserv
- Square
- Canva
- Zapier
- Claude
- ChatGPT
- Gemini
- WordPress
- WooCommerce
- HighLevel
- Google Workspace
- Google Analytics 4
- Search Console
- Google Business Profile
- Cloudflare
- WP Rocket
- Rank Math
- Housecall Pro
- Kickserv
- Square
- Canva
- Zapier
- Claude
- ChatGPT
- Gemini
Product names are trademarks of their owners and appear here to describe the platforms we work in. No endorsement is implied.
- HVAC & heat pumps
- Plumbing
- Electrical
- General contractors
- Tree & landscape
- Law firms
- Restaurants & pubs
- Retail & online stores
- Moving & storage
- Insurance agencies
- Auto sales & service
- Nonprofits & venues
Built for the trades and the businesses that keep this region running
Different industries, same three problems: calls that go unanswered, a website nobody finds, and reviews that stopped years ago. The system is the same; the training is specific to you.
See who we work withYour first week with us
Run the free check (today)
Thirty seconds tells you whether ChatGPT, Perplexity and Gemini recommend you. Then call the AI line or open the chat — it answers and books your walkthrough, the same thing it will do for your customers.
A 15-minute walkthrough (this week)
We learn your hours, services, area and calendar, then build and test your system. You do nothing else.
Live and monitored (within 7 days)
Calls answered, texts sent, jobs booked, reviews requested. You watch it in one app while we tune it.
Plain pricing, month to month
Most owners start with one of these three. Setup is waived when you start within seven days of your walkthrough.
Never Miss a Lead
- Missed-call text-back on your number
- Website chat that captures leads
- Automatic Google review requests
- One inbox for every conversation
- Monthly performance report
Front Office AI
- Everything in Never Miss a Lead
- 24/7 AI receptionist trained on your business
- Appointments booked to your calendar
- AI-drafted review responses
- Quarterly customer text campaigns
Get Found Everywhere
- Everything in Front Office AI
- Google Business Profile managed
- Local SEO for the towns you serve
- AI search optimization — built to be named by ChatGPT
- Monthly newsletter and social posts
Also: AI Visibility Growth $997/mo standalone AI search & local SEO program · Market Leader $1,297/mo with the full program included · websites from $2,997 flat · Customer Wake-Up Campaign $497 one time, five booked appointments guaranteed. Full plans and pricing
The person behind itThe AI answers the phone. Frank answers for the work.
Media Pillars is a one-owner agency, not a call center with an agency logo. Call the main line any hour and the same AI receptionist we install for clients picks up, answers your questions and books your walkthrough. Ask for Frank and you get Frank: he built the first client site in Saratoga Springs in 2015 and still builds, connects and monitors every system personally — while also managing sales for a regional HVAC company, which keeps the advice grounded in how trades actually work.
Certifications and standing
- New York State certified Service-Disabled Veteran-Owned Business, #242298
- SBA HUBZone certified small business
- Registered in SAM.gov (UEID DVX7BRGZ8DH1)
- Founded 2015; LLC since 2020
- Headquarters: 14 Upper Turnpike Road, Granville, NY 12832
- Permanent HUBZone office: 193 Vernal Butler Road, Cairo, NY 12413
A few of the businesses we build and answer for
Businesses that trust Media Pillars
Client logos shown with permission. Case studies are described qualitatively; no client metrics are published.
What clients say
Straight from Google, unedited. We set up the same review system for every client.
Local enough to show up. Remote enough to serve anywhere.
We meet clients in person across Washington, Warren and Saratoga counties, the Capital Region, western Vermont and the Catskills. Everything else — build, training, monitoring — is remote, which is how we also serve clients in Florida, Maryland and Pennsylvania.
Towns we serve- Granville
- Glens Falls
- Queensbury
- Lake George
- Saratoga Springs
- Hudson Falls
- Whitehall
- Albany
- Troy
- Schenectady
- Rutland, VT
- Manchester, VT
- Bennington, VT
- Catskill
- Kingston
Questions owners ask before they call
Does ChatGPT actually recommend local businesses?
Yes, and more every month. When a customer asks an assistant for a plumber, a lawyer or a restaurant in a town, it names one or two businesses it can verify. Our free AI Visibility Check shows whether that's you; our AI Visibility programs make sure it is.
Is this a real agency or just software?
A real one. Media Pillars has designed and managed websites for local businesses since 2015. The AI front office is the newest layer on top of that work, and Frank Davis, the owner, is who you deal with.
Is mediapillars.us also Media Pillars?
Yes — same company, same owner. mediapillars.us is our companion site for the free AI Visibility Check. This site, mediapillars.com, is the main Media Pillars site with every service, the full blog, the portfolio and client tools.
Which plan should I start with?
If you mostly lose calls, Never Miss a Lead at $197/mo. If you need calls answered and booked, Front Office AI at $397/mo — the plan most trades choose. If you also need to be found in more towns and named by AI assistants, Get Found Everywhere at $697/mo — or run the free AI Visibility Check first and let the score decide.
Do I have to sign a contract?
No. Monthly plans run month to month with 30 days' notice. Website builds are flat fees quoted in writing.
Can you work with a business outside Upstate New York?
Yes. Almost everything we do is remote, and we have long-term clients in Florida, Maryland and Pennsylvania.
How do I try the AI before buying?
Call or text (518) 777-2263, or tap the chat button on this page. The assistant that answers is the same technology we set up for you.
Will callers know it's an AI?
It introduces itself as your assistant and speaks naturally. Callers get what they actually want — an answer and an appointment instead of a voicemail. Try it yourself: tap the chat bubble or call (518) 777-2263.
Do I need a new phone number or new software?
No. Your number keeps working exactly as it does now — we add the intelligence behind it. Everything shows up in one simple app on your phone.
What does it cost?
Plans start at $197/month, and most trades and service businesses pick Front Office AI at $397/month — one saved job a month typically pays for it. See the full breakdown on our plans & pricing page.
Am I locked into a contract?
No contracts. Every plan is month to month with 30 days’ notice. You stay because it works, not because a contract makes you.
Do you still build and manage websites?
Absolutely — custom WordPress website design, hosting, and care plans have been our core work for over a decade, and every site we build now ships with lead capture, chat, and booking built in.
What does it mean to be recommended by AI?
When someone asks ChatGPT or Google for “the best HVAC company near me,” those tools favor businesses with consistent information, steady reviews, and well-structured websites. We build all three so you’re the answer they give.
What areas do you serve?
We’re based in Granville, NY and work with local businesses across Upstate New York, Vermont, and the Catskills — Glens Falls, Queensbury, Lake George, Saratoga Springs, Hudson Falls, Fort Edward, Whitehall, Albany, Rutland, Manchester, and everywhere in between. Most of what we do is remote-friendly, so distance never gets in the way.
Who will I actually work with?
Frank — the owner. No account managers and no offshore help desk. You get his direct line, and the same team that builds your system watches it every day.
Find out who the AI recommends. Then decide.
Free, 30 seconds, no sales call. Your score on screen, the report in your inbox — and if you'd rather talk, the chat button books a 15-minute walkthrough on its own.