Veteran-Owned • Upstate NY • Since 2015
Your Business Command Center — The Media Pillars App
Every call, text, chat, review, appointment and lead in one app on your phone — included free with every Media Pillars plan. See everything. Miss nothing. Run it from the truck. We build it, run it, and watch it for you.
Talk to Our AI Right Now Call or Text (518) 777-2263
One App Instead of Seven Tabs
Everything your Media Pillars services do — calls answered, texts sent, chats captured, reviews collected, appointments booked — lands in one app on your phone. Not seven logins and a spreadsheet: one inbox, one calendar, one pipeline, one place.
Open it in the truck between jobs and you see the AI booked two appointments this morning, a new five-star review just posted with a response already drafted, and a lead from the website is mid-conversation by text. Tap in and take over, or watch it handle things.
The app is not a product we sell. It is how you see everything we run for you — included free with every plan, for your whole team.
What You Get
Handled end to end.
One Inbox For Every Conversation
Calls, voicemails with transcripts, texts, web chats, Facebook and Instagram messages, email — one thread per customer, visible to your whole team.
Your Calendar, Live
Every appointment the AI books appears instantly, with the customer’s full conversation history one tap away.
Reviews As They Happen
New reviews arrive as notifications with a response already drafted in your voice — approve from the parking lot.
Leads In a Pipeline You Can See
Every lead from every source, staged from new to booked, so nothing dies in someone’s memory.
Tap-To-Text Any Missed Moment
See a missed call from the job site and fire back a text from your business number — not your personal cell.
Your Numbers, Not Vanity Metrics
Calls answered, jobs booked, reviews earned, revenue by source — live, in your pocket, no login maze.
How It Works
Zero work on your end. Here is the whole process.
Start Any Plan
The app comes with every Media Pillars plan — from Never Miss a Lead ($197/mo) up. There is nothing extra to buy.
We Set Up Your Team
Everyone who touches customers gets the app on their phone, with the right access — the office sees everything, techs see their jobs.
Run It From Anywhere
Answer, book, approve and watch from the truck, the counter or the couch. We handle the machinery behind it.
Built for Owners Who Are Never At a Desk
If your office is the front seat of a truck, this is your front office.
- Trades running the business between job sites
- Owners tired of checking five apps and three inboxes
- Teams where the office and the field never sync
- Restaurants and shops managing reviews on the fly
- Anyone who wants proof their marketing works, live
- Every Media Pillars client — it is already yours
The App Is Included. Pick the Plan That Feeds It.
The app is free with every plan — what you choose is what flows into it.
Never Miss a Lead
For any business that gets calls and messages.
$197/mo
+ $297 one-time setup — $494 first month, then $197/mo
- Missed-call text back in seconds
- 24/7 website chat that captures leads
- Automatic Google review requests
- Every message in one simple app
- Monthly performance report
Front Office AI
For trades and service businesses that live on the phone.
$397/mo
+ $497 one-time setup — $894 first month, then $397/mo
- Everything in Never Miss a Lead, plus:
- AI receptionist trained on your business
- Appointments booked straight to your calendar
- AI-drafted responses to every review
- Quarterly customer text campaigns
Get Found Everywhere
For businesses ready to own their local market.
$697/mo
+ $797 one-time setup — $1,494 first month, then $697/mo
- Everything in Front Office AI, plus:
- Google Business Profile managed for you
- Local SEO optimization
- Built to be recommended by ChatGPT and Google AI
- Monthly newsletter and social posts
All plans month to month, auto-billed, cancel anytime. Start any plan within 7 days of your walkthrough and your setup fee is waived. The app works on iOS and Android and covers your whole team at no extra cost. Not sure? Tap the chat bubble or call or text (518) 777-2263 and the AI will tell you straight.
Serving Upstate New York, Vermont and the Catskills
Media Pillars LLC is a NYS-certified Service-Disabled Veteran-Owned Business based in Granville, NY. We serve businesses in Glens Falls, Saratoga Springs, Queensbury, Albany, Schenectady, Troy, Lake George, Whitehall, Granville, Salem, Cambridge, Hudson Falls and Fort Edward, and throughout Washington, Warren, Saratoga, Rensselaer, Albany and Greene Counties — plus Rutland, Manchester, Bennington and Poultney in Vermont, and the Catskills region including Catskill, Saugerties and Hudson.
Everything is remote-managed, so where you are located does not change what you pay or how fast you go live.
Questions Owners Ask Us
Other Media Pillars Services
See Your Whole Business On One Screen
Talk to the AI right now — it will show you the app live and book your 15-minute walkthrough.
Talk to Our AI Right Now Call or Text (518) 777-2263
No contracts. Month to month. Plans from $197/mo. Prefer a human? Frank direct: (518) 588-4012.
