Catskill Mountain Woodworking: Keeping a Handmade Cutting-Board Store Selling Online, Synced With Square, and Free of Malware
WooCommerce and Square integration fixes, product URL repairs, malware investigation and cleanup, and hosting and performance support for a Main Street maker selling nationwide.
Book Your 15-Min Walkthrough Visit Catskill Mountain WoodworkingAbout Catskill Mountain Woodworking
Catskill Mountain Woodworking is a husband-and-wife shop on Main Street in Catskill, NY. Mike handcrafts mountain-silhouette cutting boards, epoxy river charcuterie boards, floating shelves, countertops, and custom furniture; Mary Jo runs the business. They sell in the shop, online, and to corporate buyers ordering engraved gifts.
Media Pillars maintains the store's WordPress and WooCommerce site and its connection to Square.
The Challenge
A maker who sells in a physical shop and online needs one inventory. WooCommerce and Square have to agree on what is in stock, product links have to resolve, and checkout has to work on a phone for a gift buyer in another state.
The site was also hit by a WordPress spam-injection attack that planted fake product rows in the database, and a later server change caused connection problems for some iPhone visitors — both had to be diagnosed and fixed without taking the store offline.
What Media Pillars Built & Manages
Media Pillars provides e-commerce, integration, and security support for the store.
WooCommerce & Square Integration Fixes
Resolved sync and payment issues between the WooCommerce store and Square so in-shop and online sales draw from the same inventory.
Product URL Repairs
Fixed broken product permalinks so shared links, Google Shopping results, and customer bookmarks land on the right board.
Malware & Spam-Injection Cleanup
Investigated a WordPress spam-injection attack, ran Wordfence scans, and located and removed fake product rows injected directly into the database.
Hosting & Performance Support
Coordinated server-side speed improvements with the host and diagnosed a follow-up iPhone connectivity report using device simulators and log review.
Product & Local Search
Product pages and the Catskill, NY storefront structured so cutting-board searches and 'made in the Catskills' gift queries find the shop.
Catalog Support
Ongoing product, category, and shipping-rule management as new collections and corporate-gift options are added.
The Outcome
- Online and in-shop sales run from one inventory through WooCommerce and Square.
- Injected spam content was found at the database level and removed, with scanning in place to catch repeats.
- Product links resolve correctly for customers, search engines, and shopping feeds.
- A small maker has an e-commerce partner on call instead of trying to be a developer between orders.
Services Delivered
Every service on this project is something we offer to any retail, maker, or e-commerce business:
Platform Stack
Frequently Asked Questions
What does Media Pillars do for Catskill Mountain Woodworking?
Media Pillars maintains the shop's WooCommerce store, fixed its Square integration and product URLs, cleaned up a spam-injection malware attack at the database level, and provides hosting and performance support.
Can you sync WooCommerce with Square for a shop that sells in person and online?
Yes. We set up and repair WooCommerce–Square inventory and payment sync so a single stock count serves the storefront and the website.
What does a WordPress malware cleanup involve?
Scanning files with Wordfence, checking the database for injected posts, products, and users, removing the injection and its entry point, hardening logins and plugins, and monitoring afterward.
Do you work with small makers and retail shops?
Yes. We work with retailers, makers, and e-commerce businesses in the Catskills and Upstate New York, and remotely anywhere in the U.S.
Do you build new WooCommerce stores too?
Yes. E-commerce builds start at 7,997 and scale with catalog size, with a Store Care plan for ongoing support. See our Plans and Pricing page.
Sell handmade or retail products online and need the store to just work?
Book a free 15-minute walkthrough. We will review your store, integrations, and security and show you what to fix first.
Book Your 15-Min Walkthrough Call (518) 777-2263
